Check an open application
The easiest way to check the status of your application is to ask Miromiro (our chatbot). Click on Miromiro in the bottom right of your screen, then click the ‘What is my application status?’ button. You will be asked for your registration or case number, after entering this, we will send an update on your application status to the email address associated with your registration number.
You can find your registration number in Hapori Matatū by clicking the profile icon then 'My Details'. You can find your case number under 'My Application Cases' in the 'Registration & Certification' tab.
You can also contact us to find out your application status.