The easiest way to check the status of your application is to ask Miromiro (our chatbot) by clicking here.

You will need your registration or case number on hand. Once you enter your registration or case number, you will receive an update on your application status to the email address associated with your registration number.

You can find 

  • your registration number in Hapori Matatū by clicking the profile icon, then 'My Details'. 
  • your case number in Hapori Matatū under 'My Application Cases' in the 'Registration & Certification' tab.

Below is the application process, once you have submitted your application, with an explanation for each of the different application statuses. 

Awaiting endorsement/verification – the professional leader needs to complete the endorsement or identity verification. 

Awaiting pending police response – the Teaching Council has applied for a New Zealand Police vet and are waiting for this to be granted. 

Ready for processing – the application is now with the registration team. A registration officer will acquire your application and begin working on your case. 

Pending – a registration officer is waiting for further information before your application can progress. They may have contacted you by email and are awaiting your response. Please check your junk mail folders if the email has not arrived in your inbox. 

Complete – the application is approved, and an approval email has been sent. You can now download your new online practising certificate from the ‘My Details’ tab. 

You can also contact us to find out your application status. 

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