Working here

We are always interested to welcome motivated and skilled individuals keen to make a difference for more than 100,000 teachers in Aotearoa New Zealand.

Our values and culture

The Council is on a journey towards being a Te Tiriti-based, values-led organisation. We are growing our capability to reflect our commitment to Te Tiriti and the teaching profession which we represent.

We have adopted and are guided by the same values as teachers.

Whakamana: empowering all staff and teachers to reach their highest potential

Manaakitanga: creating a welcoming, caring and creative environment that treats everyone with respect and dignity

Pono: showing integrity by acting in ways that are fair, honest, ethical and just

Whanaungatanga: engaging in positive and collaborative relationships 

Job opportunities

Our application process ensures all applications are treated fairly and the most suitable applicant is selected. We are committed to the principles of equal employment opportunities.

When applying for a position please provide a CV and a cover letter describing your skills and experience relevant to the position. Shortlisted applicants will need to provide work-related referees. Successful applicants will need to complete a police vet. 

Current job vacancies:

Tuitui | Customer Support Administrator

Our Te Ohu Aroākapa | Contact Centre are looking for a motivated and experienced Tuitui | Customer Support Administrator to join their close knit and high performing team.

This is an interesting and varied role where you'll support a customer-oriented team who have a passion for improving outcomes for learners in Aotearoa!

Mō te tūranga | About the role:

This dynamic and varied front-line role will give you invaluable insights into the various functions and teams at Matatū Aotearoa, and you'll build relationships within and across the organisation.

As the first point of call for our kaiako | teachers, you'll answer customer queries via various contact channels (phone, emails, online chats etc.) on multiple topics ranging from Teacher Registration and Certification process to Competence and Conduct processes.

You'll be responsible for providing accurate, timely and professional advice and information to the sector, in line with legislation and policy, while providing the best possible customer service experience.

He kōrero e pā ana ki i a koe | About you:

This role will suit someone who can multitask and is able to prioritise work effectively.  You'll bring a positive, can-do attitude and will genuinely enjoy helping others.

To be considered for this opportunity, you'll ideally come with the following attributes:

  • minimum 12 months of experience in a fast-paced customer centric environment, either in a contact centre or similar customer service role
  • strong competency of Tikanga, te ao Māori, Te Tiriti o Waitangi principles and te Reo Māori would be an advantage
  • intellectual curiosity with strong problem-solving skills
  • experience using different systems/platforms/tools (MS Office, database applications etc.)
  • excellent written and verbal communication skills.

Ka pēhea koe ka tono mai | How to apply:

Apply for the position.

View the job description.

Applications close at 5:00pm on Monday 5 August 2024. 

For any inquiries, please send an email to: humanresources@teachingcouncil.nz.

Please note that to apply for this role you must live and have a legal right to work in New Zealand. Successful appointment is conditional upon Criminal Record check and Psychometric Testing. 

Looking for teaching positions?

Please visit the Ministry of Education's Education Gazette or the Teach NZ website.