To get easy access to your digital practising certificate, you can add it to your Google or Apple Wallet through the teacher portal | My Rawa. To do this, follow the instructions below:

1. Click 'My Login' in the top right-hand corner of the screen.
2. This will take you to the teacher portal | My Rawa. Log in with your details.
3. Then head to 'My profile' in the top right-hand corner of the screen.
4. Scroll down until you see your registration details and select the Apple or Google icon.
5. Follow the prompts to download it to your device.

Please contact us so we can update your email address and resend the password reset to you.

It's likely that you signed up for the Stepping into Leadership modules with a different email address from the one used to log in to My Rawa. Please contact us so we can help.

You may not have the correct access type in My Rawa. Please contact us to update your permissions.

Please click My Login in the top right-hand corner of the screen. From there, click 'Forgot your password?'. You'll be asked to enter your email address, and from there we can send you a password reset email.

It could be because you're entering an incorrect username. Please ensure that you enter the username listed in your most recent password reset email. 

At this stage, you can only update your alternative email address in My Rawa. To do this, log into My Rawa and click 'My profile' at the top, then select 'Update details'. Enter your new details and then save.

If you're renewing your practising certificate, you can update your details in the online application. For urgent updates, please contact us.

Please contact us so we can check your My Rawa access type.