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Hapori Matatū - Online Services

Update on Hapori Matatū

We’re still working through beta testing to ensure when Hapori Matatū goes live for the profession the system’s ready, willing and able! The more testing we do, the more confident we feel this is a safe, secure and professional space for teachers. We'll update you again, early in 2020.

New online services – making it easier for the teaching profession

Teachers are at the heart of everything we do, and our new online services, coming soon, will help teachers to do their jobs more easily and effectively.

A priority for the Teaching Council is improving our core business processes so we can effectively provide leadership and direction to the teaching profession, support knowledgeable and capable teachers and allow information to be shared securely.

These new tools and information will improve teacher confidence in Council services and processes, create a safer teaching environment through improved registration, conduct and competence systems, and support more effective professional development.

Hapori Matatū | Online Community

What is Hapori Matatū?

It’s a ‘digital front-door’ allowing teachers to access all online services and renew certification online.  This is a safe, secure and professional space for teachers and professional leaders. 

What does online services mean?  Aren’t we already online?

Although we have an online form for full practising certificate renewals, this was only the first step to becoming fully automated. We are now ready to take the next step towards moving the Teaching Council services online.

The new online services will streamline the application and endorsement process, so it’s more intuitive and easier to use for teachers and professional leaders. 

How will online services help me?

Hapori Matatū will help teachers and professional leaders do their jobs more easily and effectively through:

  • automating and replacing our current paper-based processes;
  • introducing new communication and collaboration tools; and
  • improved online customer support.

Key changes for registered teachers with a practising certificate:

Applying for or renewing a practising certificate

  • The new registration policy comes into effect when Hapori Matatū is made available.
  • Teachers who renew their practising certificate under the new policy will use Hapori Matatū. 
  • Tracking of application progress is available in Hapori Matatū.
  • We’ve introduced a new additional payment option – Poli, which uses internet banking.  
    You’ll no longer be able to pay by cheque! Credit and debit card are still available.
  • Payment is now made up front, when you apply for your practising certificate.  
  • A late fee will now be charged at the point of payment, if the practising certificate expiry date has passed. 


  • There will be greater emphasis on endorsements from professional leaders for granting and renewing practising certificates.  This is based on our high-trust model, allowing professional leaders to endorse a teacher as meeting or likely to meet the Standards

Teachers now apply for their own extension

  • Teachers will now apply for their own extension, with professional leaders approving, all online in Hapori Matatū. 

Other changes

  • Return to Practise plan has a new form to complete.

Additionally, for Limited Authority to Teach (LAT), New Zealand graduates/new teachers, teachers not employed or associated with a school/kura/centre, and overseas teachers

Applicants in all these categories will apply using our new smart forms, which will be available when the new policy and Hapori Matatū are made available.

Key changes for professional leaders:

Getting endorsed

  • The endorsement process for professional leaders wanting to renew practising certificates is changing.  When applying for your practising certificate in Hapori Matatū, you will be prompted to download a form for your employer to complete, and once completed to then upload online. We hope to change this part of the online process in the future.

New process for extensions

  • New teachers (New Zealand graduates), teachers that are not employed or associated with a school/kura/centre, overseas trained teachers, and LAT applicants will continue to use the current process, with the professional leader completing and submitting the Online Extension Form on the Council’s website.  We hope to bring this process online in Hapori Matatū this year.
  • You, as the professional leader, will apply for your own extension on Hapori Matatū, and your employer will need to approve via a form that is then uploaded online.

Other changes

  • Schools/kura/centres will no longer be able to send in bulk payments on behalf of teachers, as teachers will now pay for their own individual practising certificate fee transaction.

What will registered teachers be able to do on Hapori Matatū?

We’ve worked alongside teachers and professional leaders to design this online service to ensure it’s simple and easy to navigate and has the right tools available.  Through Hapori Matatū, registered teachers will be able to do a range of things including:

  • Apply for and renew practising certificates online.
  • Online tracking of your applications.
  • Apply for extensions.
  • Upload supporting documentation.
  • Track the progress of your activities, applications and reports, in real time.
  • Find out about, and book into, upcoming workshops and professional learning opportunities.
  • Make payments (e.g. certification fees).
  • Manage and update your profile information.
  • Share resources, literature and research to support your professional learning and development (through conversation or chat groups).
  • Join online discussions with other teachers and professional leaders.
  • Create and join online groups.

Professional leaders will additionally be able to:

  • Complete key tasks online (e.g. endorsing teacher practicing certificates and extension requests; and submitting mandatory reports).
  • Meet reporting obligations.
  • Start/join groups and discussions with colleagues and collaborate with the education community.
  • Access endorsements and reporting on conduct and competence concerns in one place.

When will Hapori Matatū be available?

Hapori Matatū will be available early in 2020.

How will you access Hapori Matatū?

Once available, Hapori Matatū will be easily accessible with a direct link that we will supply to you, or via the Teaching Council website.  You’ll need to use your Education Sector Logon (ESL) to create an account and access Hapori Matatū.

What is an Education Sector Logon (ESL) and how do you get one?

An ESL account is a username and password used in institutions for access to education sector applications such as ENROL, Te Waharoa Ararau and e-asTTle.  If you don’t already have an ESL account you can arrange one through your learning centre, or school ESL Delegated Authoriser. 

Are you working in early childhood or tertiary education?

Although you haven’t previously required an ESL account for the Teaching Council, unless you have already renewed a full practicing certificate using our EC30 Online form, you will now need to apply for an ESL account.  

If you are a registered teacher working in tertiary please fill in the ESL02 form on the Ministry of Education website.

If you are a registered teacher working in an early childhood education centre please fill in the ESL51 form on the Ministry of Education website.  

For more information on Hapori Matatū, including how to apply for an ESL account, please refer to our FAQs.

New policy in progress: Teacher Registration, Practising Certificates and Limited Authority to Teach

The Teaching Council consulted with the profession to develop our new policy and so the new policy has been simplified so that applicants, teacher’s and professional leaders better understand what is required to get registered and apply for or renew a practising certificate or Limited Authority to Teach (LAT).   

The new policy will be implemented and delivered by the new online services system, Hapori Matatū.

Key changes you need to know now:

  • New types of authorisations and their names
Current name New name 
Teacher Registration Kaiako Whai Rēhitanga/Teacher Registration
Provisional Practising Certificate Tiwhikete Whakaakoranga Tōmua | Provisional Practising Certificate
Full Practising Certificate Tiwhikete Whakaakoranga Tūturu | Full Practising Certificate (Category One) 
Subject to Confirmation Practising Certificate Tiwhikete Whakaakoranga Pūmau | Full Practising Certificate (Category Two) 
Limited Authority to Teach Tūranga Whakaako Whai-herenga | Limited Authority to Teach
  New certificate – Return to Teaching in Aotearoa New Zealand*

*this new certificate has been developed for teachers who have not been teaching for the last five years but are wanting to return to teaching and are likely to meet the Standards).

  • Teachers declare their commitment with ongoing development and practise of te reo me ngā tikanga Māori.
  • The professional leader endorses teacher applications confirming that the teacher:
    Has shown progress with development and practise of te reo me ngā tikanga Māori.
    Has completed professional development.
    Meets the Standards for the Teaching Profession | Ngā Paerewa mō te Umanga Whakaakoranga, or for Tūturu (Full Category Two) the teacher is likely to meet the Standards | Ngā Paerewa.

 If you would like more information on the new policy, please see our Policy Factsheet.