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Hapori Matatū FAQs

Please click on a tab below to find FAQs on the topic you are looking for.

1.What is an Education Sector Logon (ESL) and how do you get one?

An ESL account is a username and password used in institutions for access to education sector applications such as ENROL, Te Waharoa Ararau and e-asTTle.

2. Are teachers with an ESL account automatically given access to Hapori Matatū?

Registered teachers who have an existing ESL account are automatically given access to Hapori Matatū.

3. I already have an ESL account but I cannot remember my login details and cannot access my ESL Account, what should I do?

Please contact the Ministry of Education for help with your ESL account.  If you have already logged into Hapori Matatū and then create another ESL account, you will have duplicate accounts in Hapori Matatū, which will require our assistance.

4. How do I apply for an ESL account?

New Zealand graduate or new overseas trained teacher

Go to Hapori Matatū and click on the ‘New teachers (NZ or overseas trained)’ box to create a new ESL account. If you need help with the self-registration process, please refer to the Ministry of Education’s Self-Registration Guide

Early Childhood Education

If you are a registered teacher working in an early childhood education centre, please fill in the ESL51 form on the Ministry of Education website.

Who signs and approves your ESL51 form if you are working in an early childhood education centre?

Your centre Service Provider Contact needs to sign your completed ESL51 form. You can find your Service Provider Contact name on the centre Licence.

School/Kura

Please see your school/kura ESL Delegated Authoriser who will help you apply for an ESL account.

Limited Authority to Teach (LAT)

If you are applying to be a LAT holder, please use our new TC40 smart form.

We are working towards moving this application process online to Hapori Matatū in the coming weeks.

5. How do I apply for an ESL account when Hapori Matatū is available for LAT applications?

If you need to apply for an ESL account to be a LAT holder, please contact your school/kura ESL Delegated Authoriser.

Your school/kura ESL Delegated Authoriser needs to:

  1. Email you an invitation to create an ESL account. 
  2. Ensure the ESL email invitation is set up with Role: TC_LAT.

Once TC_LAT role has been applied to your ESL account, you can log in to Hapori Hapori Matatū.

Tertiary

If you are a registered teacher working in tertiary education, please fill in the ESL02 form on the Ministry of Education website.

If you are a teacher or a professional leader and you need access to both  Hapori Matatū and the ITE portal, you will need to apply for and use separate ESL accounts.

Not currently teaching or a day-to-day reliever

If you are not currently teaching at a school/kura/centre, ITE provider or other approved setting or are a day-to-day reliever teacher you can contact the Teaching Council Customer Support Team on (04) 471 0852 to gain access to Hapori Matatū.

6. I no longer have access to the email address associated to my ESL account, what should I do?

Your ESL is associated to an email address that you provided when you set up your ESL. Hapori Matatū uses the email address to send notifications regarding registration and certification, endorsement, extensions and mandatory, complaint or and self-reporting reports.

If you no longer have access to your email address please contact the Ministry of Education, Education Service Desk - 0800 422 599 or email Service.desk@education.govt.nz to confirm who you are so they can add a new email address to your ESL account. You will then be able to reset your password yourself.

7. Who do I talk to if I am a professional leader and I need help with my ESL and/or getting the right ESL Hapori Matatū roles added to my ESL account?

You need to be given the Hapori Matatū ‘Professional leader ‘role for endorsing applications in Hapori Matatū, as well as having the ‘Teacher’ role which you will require for creating your own applications.

Most professional leaders have automatically had their ESL role updated by the Ministry of Education to ensure the correct role is available to endorse in Hapori Matatū.

No further action is required unless, when you are logged in, the endorsement functionality is not available.  If the function is not available, or if you need to have you ESL account updated, please refer to your setting below:

Early childhood education

Please complete the ESL51 form on the Ministry of Education website and ensure you tick the ‘Professional Leader’ box. Once completed please get the form authorised by your Service Provider contact and send the form back to the Education Service Desk to provision to update your existing ESL account or create an ESL account.

Professional leaders who already have an ESL account need to ensure it includes the Professional Leader role.

School/Kura

Please see your ESL Delegated Authoriser to have roles added to your existing ESL account or create a new ESL account.

Tertiary

Please complete the ESL02 form on the Ministry of Education website. Once completed please get the form authorised by your Delegated Authoriser and send the form back to the Education Service Desk to provision to update your existing ESL account or create an ESL account.

If you are a teacher or a professional leader and you need access to both  Hapori Matatū and the ITE portal, you will need to apply for and use separate ESL accounts.

Professional leaders who are not registered teachers

Professional leaders who are not registered teachers currently cannot log in to Hapori Matatū to complete teacher endorsments or verification of identity.  We are working towards allowing access however in the interim professional leaders can either:

8. Do ESL accounts get deactivated for any reason? If so, do teachers need to go through the normal ESL request process again?

Yes. ESL accounts can get disabled if a Delegated Authoriser (DA) requests it or if the account has been inactive for more than 18 months. If your account is disabled, and you want to link your current access with your disabled ESL account, you need to contact the Ministry of Education Service Desk to enable it - you will need to know your disabled account username.

1. How was the online services system funded?

The Teaching Council put a business case to Government and received funding for the development of the new online services.

Four and a half years ago we began a project to improve services to teachers and education leaders. Government funded nearly $8m to enable the Council to have timely services and have the ability to focus on quality of teaching by using modern technology.

2. Will my practising certificate fees increase as part of moving to or using Hapori Matatū?

Practising certificate fees will not change until between February 2021 and February 2024 (depending on your renewal or application date).

Teachers will move to an annualised fee at the next certification renewal date after February 2021. Teachers will not be required to move to annual certification or pay the new fee until the expiry of their current practising certificate, which could be up to early 2024.

Teachers can renew their practising certificate up to three months before the expiry date.

3. If the Teaching Council are no longer supplying practising certificates in plastic card format, will our fees decrease?

To minimise the fee increase the Teaching Council looked at ways to reduce print and production costs and move to an online digital version.

4. Are there alternative fee payment options?

Yes! You will be able to select from internet banking using POLi, or credit/debit card (Visa or Mastercard only). You can no longer pay by cheque or cash.

5. Why are cheques and cash no longer accepted?

Hapori Matatū is a fully automated online system so it makes sense to also move payment options online too.

Cheques are being phased out by banks, as most payment transactions are completed securely online.

6. At what stage in the application process in Hapori Matatū do I pay the practising certificate fee?

Payment is made once you have completed the application process.  This is at the Finish and Pay stage. You will receive a tax invoice/receipt by email as confirmation of payment.

7. Are there options if I cannot afford to pay the practising certificate fee at the time of my application?

A reminder email will be sent to you three months prior to the expiry date, to indicate the time left before expiry.

The Teaching Council is unable to offer financial services or loans.

8. Do you charge a late fee for practising certificate applications?

A late fee of $50 is charged in addition to the processing fee if:

  • your renewal online application form is submitted after your practising certificate has expired; or
  • you do not have a practising certificate or Limited Authority to Teach (LAT) and you are currently in a teaching position in New Zealand that requires one.

This is automatically added to your application fee and you will not be able to submit your application until the fee is paid.

Please note late fees are non-refundable and are not itemised on your tax invoice.

9. Will schools be able to submit bulk payment on behalf of teachers?

The Teaching Council can only accept individual payments via Hapori Matatū.

10. Will tax invoices be issued from Hapori Matatū?

Yes, once a teacher has completed the application and made payment online a tax invoice will be emailed.

If a teacher has not completed the application and paid online (i.e. their application remains in a draft state), the Council will not be able to progress or complete the application and a tax invoice will not be supplied. Teachers can view the status of their application online through to the approval stage.

11. Can I pay my application fee using a WINZ payment, or can WINZ pay my application fee on my behalf?

The Teaching Council no longer accepts payments from WINZ.

1. At what stage will teachers be notified to renew their practising certificate?

Teachers are sent an email prompt to start their application three months before the expiry date.

Teachers can renew their practising certificate up to three months before the expiry date.

We encourage teachers to renew their practising certificate with plenty of time for the application process as well as the additional police vetting (up to 20 days) process.

2. Is Proof of Identity required?

Many teachers have already provided Proof of Identity with an application since the requirement came in on 1 July 2015. Teachers will not need to provide this again unless they have had a name change. However, Proof of Identity will need to be done for new teachers, new overseas trained teachers and new Limited Authority to Teach (LAT) holders, and teachers who have not renewed since 1 July 2015.

3. Can the application process be tracked online on Hapori Matatū?

Through Hapori Matatū teachers can track progress of their practising certificate application and see which stage it is at for example ‘Awaiting police vet response’.

Professional leaders can see which applications are awaiting ‘ID Approvals’ or ‘Endorsement Approvals’.

4. How will teachers be endorsed?

Teachers can easily choose their endorser. The ability to choose their current professional leader updates who the endorsement request goes to. 

Contact your professional leader and confirm they are the right person to complete your endorsement; ask them for their registration number and email address to ensure the endorsement request is sent to the right professional leader.

If an incorrect professional leader has been selected, you can change to the correct professional leader after you have submitted your application.

Once a teacher has completed their online application, the endorser will be contacted by email to progress with the endorsement process.

Please refer to our Endorser Guideline to help with teacher endorsements.

5. Can I change the professional leader I submitted to endorse in my application once it has been completed?

Yes, if you entered in the wrong professional leader after you have completed your application, you can log back in and change to a different professional leader.  Please refer to our Hapori Matatū User Guide with help on how to do this.

6. What is considered a conflict of interest when getting endorsed by a professional leader?

A relative or close friend cannot be your mentor or endorser. If your relative or close friend is responsible for your endorsement, your endorser will need to complete a Conflict of Interest form.

7. How does the extension to teach process work in Hapori Matatū?

Until the change to annual certification, please use the Online extension form found on our website.  Your professional leader needs to fill this form out and submit.

8. Why am I receiving emails from NZ Education System?

Hapori Hapori Matatū sits on the NZ Education System. This means you will receive emails from NZ Education System as part of the updates on Hapori Matatū (e.g. responses to group conversations).

1. What is the purpose of the new teacher registration and certification policy?

The new policy Teacher Registration, Practising Certificates and Limited Authority to Teach has been developed in consultation with the profession.
The new policy has been simplified so applicants, teachers and professional leaders better understand what is required to get registered and apply for or renew a practising certificate or Limited Authority to Teach (LAT).

2. Where can you find out more about the new teacher registration and certification policy?

You can read the new teacher registration policy which sets out the detailed requirements, or the Policy Factsheet, which covers the key differences between the new and old policy.

1. How do I endorse teacher applications using Hapori Matatū?

Teachers can select their endorser i.e. principal, centre manager or ITE head of programme.  The professional leader nominated will receive an email prompt to log in to Hapori Matatū to start the endorsement process (select ‘My Endorsement Approvals’ from the dropdown, which can be found in the ‘Approval Requests’ box under the ‘Registration and Certification’ tab).

To help professional leaders with the teacher endorsement process, we have created an Endorser Guideline. We also show the steps required in our Hapori Matatū User Guide.

2. How do I endorse teacher applications if I am a professional leader who is not a registered teacher?

Professional leaders who are not registered teachers currently cannot log in to Hapori Matatū to complete teacher endorsments or verification of identity.  We are working towards allowing access however in the interim professional leaders can either:

3.  I have received an email prompt to endorse an application, however I cannot find the 'Approval Requests' box under the 'Registration & Certification' tab in Hapori Matatū. What do I need to do?

If you are the professional leader e.g. principal, centre manager or head of programme, you need to have the Hapori Matatū 'Professional Leader' role in your ESL account.  If you do not see the 'Aproval Requests' box under the 'Registration & Certification' tab, please ask your Delegated Authoriser or the Ministry of Education, Education Service Desk to add the 'Professional Leader' role to your ESL account.

If you are not the professional leader the teacher will need to change the endorser for their application for the endorsement to be completed.  Our Hapori Matatū User Guide will help them with this change.

4. How do I complete a teacher identity verification using Hapori Matatū?

Teachers can select their identity referee i.e. principal, centre manager or ITE head of programme.  The professional leader nominated will receive an email prompt to log in to Hapori Matatū to start the identity verification process (select ‘My ID Approvals’ from the dropdown, which can be found in the ‘Approval Requests’ box under the ‘Registration and Certification’ tab).

For information about valid documents for verifying identity please see our website.

5. Can professional leaders see their teachers’ applications online?

No. Professional Leaders cannot see teacher applications while in draft or those submitted to other leaders for endorsement.  Following teacher requests professional leaders can see their teacher endorsements or identity verification that are awaiting approval, or those that have already been approved and are now completed.

6. How will professional leaders know when a teacher has applied and paid for registration and/or practising certificate?

Hapori Matatū is a fully automated online system. As soon as a teacher has completed their online application, an email will be sent to the nominated professional leader advising that the application has been submitted and is now ready to be endorsed.

7. How will professional leaders be endorsed?

The endorsement process for professional leaders wanting to renew practising certificates is not fully set up in Hapori Matatū. When applying for your practising certificate in Hapori Matatū, you will be prompted to download a form for your employer (Board chair, centre manager) to complete, and once completed to then upload to Hapori Matatū.

For more information on the new endorsement process, please see the Endorser Guideline.

8. What is considered a conflict of interest when endorsing a teacher?

If you are a relative or close friend to the teacher, you cannot be their mentor or endorser. If you are a relative or close friend and are responsible for their endorsement, you will need to fill in a Conflict of Interest form.

9. How will Professional Leaders submit mandatory reports?

Professional leaders will continue to create and submit mandatory reports; these will now be completed using Hapori Matatū.

Please refer to our Hapori Matatū User Guide to help you with mandatory reports.

10. Will professional leaders continue to apply for teacher extensions?

Until the change to annual certification, professional leaders will continue to complete the Online extension form found on our website. 

1. What is the difference between Hapori Matatū and the ITE Provider Portal?

Hapori Matatū:

Hapori Matatū | Online Community system is where the Teaching Council delivers their services: submit an application for certification and track the progress, book a workshop, make a complaint or mandatory report, and join an online community with 100,000 teachers.

Access is for all registered teachers (facilitators, lecturers, and head of programme professional leaders).

ITE Provider Portal:

The ITE Provider portal improves how ITE providers manage their applications for new programmes, programme reviews and student exemptions. They can access programme information, submit student exemptions and extensions, and track progress,  all in a secure environment. 

Access is for ITE provider employees who need to submit, update or view their programme information.

2. As a teacher (facilitator, lecturer) and/or a professional leader (head of programme) in an ITE provider can I apply for an ESL account to access Hapori Hapori Matatū?

To access Hapori Matatū, teachers and professional leaders working in ITE providers can apply using the ESL02 form found on the Ministry of Education Services website.

Once completed please get the form authorised by your Delegated Authoriser and send the form back to the Education Service Desk to provision to create an ESL account.

3. Can I use the same ESL account to access both Hapori Matatū and the ITE portal?

If you are a teacher or a professional leader and you need access to both  Hapori Matatū and the ITE portal, you will need to apply for and use separate ESL accounts.

4. How can I apply to be an ITE provider Delegated Authoriser for Hapori Matatū?

For more information on how to become an ESL Delegated Authoriser for an ITE provider please refer to ‘Tertiary Authoriser/Delegated Authoriser Request’ on the Ministry of Education’s website.

5. Do I need an ESL role applied to my ESL account to access Hapori Matatū if I am a teacher (facilitator, lecturer) working for an ITE provider?

Yes, you need to have the teacher role added to your Hapori Matatū ESL account.

If you are a new teacher applying for an ESL account for Hapori Matatū and use the ESL02 form, the teacher role will be added to your ESL account as part of the process. 

If you already have an ESL account and need access to Hapori Matatū, you will need to fill out the ESL02 form found on the Ministry of Education Services website.

Once completed please get the form authorised by your Delegated Authoriser and send the form back to the Education Service Desk to provision to create an ESL account.

6. Do I need an ESL role applied to my ESL account if I am a professional leader (head of programme) working for an ITE provider and I am approved to endorse teacher applications within Hapori Matatū?

Yes, you will need to be given the Hapori Matatū Professional leader role for endorsing applications in Hapori Matatū.

Please complete the ESL02 form on the Ministry of Education website. Once completed please get the form authorised by your Delegated Authoriser and send the form back to the Education Service Desk to provision to update your existing ESL account or create an ESL account.

7. Can I endorse teacher applications in Hapori Matatū if I am a professional leader (ITE head of programme) who is not a registered teacher?

Professional leaders who are not registered teachers currently cannot log in to Hapori Matatū to complete teacher endorsments or verification of identity.  We are working towards allowing access however in the interim professional leaders can either:

8. How do I renew my practising certificate if previously I have used EC30 Online or paper-based forms through my ITE provider (university/polytechnic)?

All registered teachers who are associated with an ITE provider and currently have a Full or Subject to Confirmation Practising Certificate can use Hapori Matatū to renew their practising certificate.

To access Hapori Matatū, teachers and professional leaders need an ESL account. If you are a registered teacher you can apply for an ESL using the ESL02 form on the Ministry of Education website. Once completed please get the form authorised by your Delegated Authoriser and send the form back to the Education Service Desk to provision to create an ESL account.

Teachers can renew their practising certificate up to three months before the expiry date.

9. As an ITE provider professional leader what should I be advising graduates who are ready to engage with the Teaching Council?

New graduate teachers can now access Hapori Matatū.  For more information please refer them to the New Teachers section.

10. How does proof of identity work for new graduates?

As part of the online process in Hapori Matatū, there is a proof of identity section; this involves presenting two forms of identity, one being photographic, in person to a professional leader i.e. ITE head of programme, local school/kura principal or centre manager. The identity referee will need to complete the verification process online so will need to have an ESL with the professional leader role. For more information on Proof of Identity please see our website.

11. Who at my ITE provider is an approved Identity Referee?

If the Teaching Council approved Identity Referee is not known please contact the Teaching Council to view the list of approved Identity Referees, or if you wish to apply to be an approved Identity Referee.

12. Can I continue to apply for practising certificate renewals on behalf of ITE provider teachers and professional leaders in Hapori Matatū?

Teachers have their individual user login details to access Hapori Matatū and will now apply for or renew their own practising certificate.

1. Can new graduate teachers and new overseas trained teachers access Hapori Matatū?
Yes!  Hapori Matatū is now available for New Zealand graduates and new overseas trained teachers.

2. How do I access Hapori Matatū?

Go to https://haporimatatu.teachingcouncil.nz/s/ and click on the ‘New teachers (NZ or overseas trained)’ box to get started.

If you need help with the ESL self-registration processplease refer to the Ministry of Education’s Self-Registration Guide.

3. Do I need an ESL account created?

You will be asked to create an account as part of the accessing Hapori Matatū.

4. Will I have full access to Hapori Matatū?

Once your first online teacher registration and practising certificate application has been approved, you will have full access.

5. What is required for me to get full access to Hapori Matatū? 

The online process in Hapori Matatū includes:

  • Proof of Identity – this involves presenting two forms of identity in person to a professional leader, one being photographic.
  • Identity verification from an ITE provider head of programme or a professional leader.
  • Providing your eQuals link or upload a certified copy of your qualification.
  • Overseas teachers need to upload additional documentation.  For more information on this please see our For overseas teachers page.
  • Payment is by POLi (internet banking) or credit card (Visa or Mastercard).
  • Application for Kaiako Whai Rēhitanga | Teacher Registration and Tiwhikete Whakaakoranga Tōmua | Provisional Practising Certificate.

6. What other tools does Hapori Matatū offer?

Once you have full access to the online community, you can use the Conversation tool to chat with other teachers, there is a section for beginning teachers, or start or join a group.

You can also book workshops and events run by the Teaching Council.
 

1. Can LAT Holders access Hapori Matatū?

Hapori Matatū is only available when you wish to apply for a Limited Authority to Teach.  Access to other tools in Hapori Matatū is restricted to registered teachers.  If in the future you choose to become a registered teacher, you will then have full access to Hapori Matatū.

If you would like to apply to be a LAT holder, please use our new TC40 smart form.

We are working towards moving this application process online to Hapori Matatū in the coming weeks.

2. How do I access Hapori Matatū? And how do I apply for an ESL when Hapori Matatū is available for LAT applications?

To access Hapori Matatū you need to have an ESL account and have the LAT role applied. If you need to apply for a LAT ESL please contact your school/kura ESL Delegated Authoriser.
 
Once you have a ESL with the LAT role you can access Hapori Matatū using this url: https://haporimatatu.teachingcouncil.nz/s/.

3. What do I need before I apply for a LAT using Hapori Matatū?

  • Proof of Identity – this involves presenting two forms of identity in person to a professional leader, one being photographic.
  • Other documentation i.e. qualifications, language proficiency evidence, testimonials etc.
  • Payment is by POLi (internet banking) or credit card (Visa or Mastercard).

For more information on requirements to apply for a Limited Authority to Teach please see our website.
 

1. What teachers are covered under this category?

Teachers not currently teaching and therefore not associated with a learning setting.

Day-to-day relieving teachers that work for multiple learning settings.

2. Can teachers in this category access Hapori Matatū?

Yes, you can access Hapori Matatū.

3. How do teachers in this category access Hapori Matatū?

To access Hapori Matatū you need to have an ESL account created. Please contact the Teaching Council Customer Support Team on (04) 471 0852 to apply for an ESL.

Once you have an ESL account you can log in to Hapori Matatū using this url: https://haporimatatu.teachingcouncil.nz/s/.

4. What is required for me to get full access to Hapori Matatū? 

The online process in Hapori Matatū includes:

  • Proof of Identity – this involves presenting two forms of identity in person to a professional leader, one being photographic. 
  • Identity verification from an ITE provider head of programme or a professional leader.
  • Payment is by POLi (internet banking) or credit card (Visa or Mastercard).
  • Endorsement from your most recent professional leader i.e. principal or centre manager.

5. What other tools does Hapori Matatū offer?
Once you have full access to the online community, you can use the Conversation tool to chat with other teachers or start or join a group.

You can also book workshops and events run by the Teaching Council.

1. What professional responsibility forms do we use and how do we submit them?

Mandatory reports:

Professional leaders will continue to create and submit mandatory reports: these will now be completed using Hapori Matatū. The current mandatory report, on our website, will only be available to access and use until Friday 29 May.

Complaint and self-reporting forms:

Teachers who have access to Hapori Matatū will be able to access and use the new online process. And for teachers who do not have access, the current forms will still be available on our website. Please note parents will continue to use the complaint form on our website.

2. How will teacher representatives log into Hapori Matatū and what will they be able to access/see?

Hapori Matatū teacher representatives will receive confirmation from the Teaching Council with details of how to access Hapori Matatū. You will be supplied login details that can be used for the time that you are representing the teacher. This login is used separately from your teacher ESL should you already have access to Hapori Matatū.

3. How will panel members log into Hapori Matatū and what will they be able to access/see (i.e. PR, ITE)?

Panel members are engaged by the Teaching Council to work on specific panels and when required Hapori Matatū the Council will supply details of how to access Hapori Matatū.

1. Why is Hapori Matatū needed and what will it deliver?

Teachers are at the heart of everything we do and our online services include improved online customer support, automating and replacing our current paper-based processes, and new communication and collaboration tools that will help teachers to do their jobs more easily and effectively.

2. How will teachers access Hapori Matatū?

All applications using Hapori Matatū are processed with the new policy, Teacher Registration, Practising Certificates and Limited Authority to Teach applied. You can access Hapori Matatū directly using this url: https://haporimatatu.teachingcouncil.nz (remember to save the url as a bookmark for when you want to login again), or via the Teaching Council website – you will see the ‘Log in’ button located at the top right of this website.

You can use the Hapori Matatū Log in Guide to help you log in for the first time. You will need an ESL account to access Hapori Matatū, however if you do not have an ESL account, please arrange one through your learning centre or school ESL Delegated Authoriser or see ‘Education Sector Logons and access’ further down in this section.

To make sure you have the best experience using Hapori Matatū, we recommend using Google Chrome as your browser.

3. Can I access Hapori Matatū on my tablet or mobile device?

Yes, Hapori Matatū can be accessed from any device, mobile phone, tablet or desktop, however we recommend Chrome as your browser.

4. Is the Hapori Matatū functionality on my mobile device different from on a computer?

The Hapori Matatū functionality is the same on all devices.

5. I don’t have a computer. How can I access Hapori Matatū?

You can apply on any device that connects to the internet, including smart phone, tablet device, or computer. If you do not personally own any of the above devices, you may wish to use the facilities at your school/kura/centre or local library.

6. Will my information be kept on Hapori Matatū and is it secure?

Your profile information is kept on Hapori Matatū, and we use the Education Sector Logon to ensure your details are secure.

We have built Hapori Matatū to ensure that your profile information and any group chats or conversations you engage in are fully secure.

Hapori Matatū uses Hypertext transfer protocol secure (HTTPS) which is a secure way to send data between a web server and a web browser. It encrypts a user's data when it is transmitted across the internet. It ensures a user's privacy and integrity of data is maintained. HTTPS is the secure version of HTTP.

If you require a confidential group chat opened on Hapori Matatū, please contact the Teaching Council to have this organised.

7. Will practising certificate plastic cards still be issued when using Hapori Matatū?

We have moved to an online digital format, so all teachers can now view, download or print their current or newly approved practising certificate. This can be accessed from any device under ‘My Details’ in your profile. This is available in A4 certificate or wallet sized formats.

However, applications using the old paper-based form already received at the Council will continue to have plastic cards supplied as we phase out this option. Please note that we no longer accept old paper-based application forms. The digital practising certificate formats, A4 certificate and wallet sized, will also be available to view, download or print from Hapori Matatū for these applications.

8. If the Teaching Council no longer provides plastic cards, how can I prove that I have a current valid practising certificate?

If for any reason you need evidence of your practising certificate, please refer to:

  1. Approval email - once your application is approved, you will get an email with the expiry date and practising certificate name displayed.
  2. Digital PDF certificate - once your application is approved, you can view, download or print a PDF version of your practising certificate.  This is available in A4 certificate or wallet sized formats.
  3. Online register - your name, the practising certificate name and expiry date will be published in the Register of New Zealand Registered Teachers on the Council’s website.
  4. Tax invoice - once your application has been completed and payment made a tax invoice will be emailed to you.

9. What are the steps required to log into Hapori Matatū?

Please refer to our Hapori Matatū Log in Guide which shows how to log in step-by-step.

If you need further help, our Customer Support Team are here to help (they are ready, willing and able to help) on (04) 471 0852, enquiries@teachingcouncil.nz or directly in Hapori Matatū.
 
10. How do I use the tools in Hapori Matatū?

We have created a Hapori Matatū User Guide to help you navigate this online system.

If you need further help, our Customer Support Team are here to help (they are ready, willing and able to help) on (04) 471 0852, enquiries@teachingcouncil.nz or directly in Hapori Matatū.

11. When can I apply for or renew my practising certificate?

Please use the table below which shows when teachers can apply for or renew their practising certificate.

Teachers can renew their practising certificate up to three months before the expiry date however if applications are submitted earlier than three months they will not be processed, and payment will be refunded.

Application: Practising Certificate/Authorisation: Apply:
Renewal

Full Practicing Certificate

Tiwhikete Whakaakoranga Tūturu | Full Practising Certificate (Category One)

Up to three months before current expiry date

Renewal

Subject to Confirmation Practising Certificate

Tiwhikete Whakaakoranga Pūmau | Full Practising Certificate (Category Two)

Up to three months before current expiry date
Renewal

Provisional Practising Certificate

Tiwhikete Whakaakoranga Tōmua | Provisional Practising Certificate

Up to three months before current expiry date

 

Application: From: To: Apply:

Move

Subject to Confirmation / Tiwhikete Whakaakoranga Pūmau | Full Practising Certificate (Category Two) Tiwhikete Whakaakoranga Tūturu | Full Practising Certificate (Category One) Following completion of the one-year mentoring programme
Move

Provisional Practising Certificate / Tiwhikete Whakaakoranga Tōmua | Provisional Practising Certificate

Tiwhikete Whakaakoranga Tūturu | Full Practising Certificate (Category One)

Following completion of the Induction and Mentoring programme

 

Police vetting timeframes

When applying for your practising certificate please note that the police vetting requests for teachers are processed within 20 working days which is separate from the other steps of the practising certificate process at the Teaching Council. Please consider the police vetting time required when applying for your practising certificate renewal.